FAQ


Where does THE RIDE pick up and drop off?
Does THE RIDE happen in bad weather?
Does THE RIDE bus effect the environment?
Is THE RIDE bus using bio-disel?
How long will THE RIDE take around the city?
I know New York City traffic is bad.What happens if the bus gets struck in traffic?
Can I hop on and off like other bus tours?
Where does THE RIDE start and where does it end?
Are there seat belts on the bus?
Is there a bathroom on the bus?
What if I’m prone to motion sickness?
What sights around NYC will we see while on THE RIDE?
Is THE RIDE kid-friendly? What ages are appropriate?
Do you consider THE RIDE to be educational? What will my children learn about on THE RIDE?
Do you have group rates?
What are the box office hours?
How do I pick up my tickets?
Can I get tickets online? In advance? The day of?

Where does THE RIDE pick up and drop off?
THE RIDE picks up and drops off at the corner of 42nd Street and 8th Avenue in front of Chevy’s Mexican Restaurant. Look for the bus, you can’t miss it! TOP

Does THE RIDE happen in bad weather?
Yes, THE RIDE takes place in all kinds of weather except for the occasional blizzard or hurricane. If either of those freak weather occurrences do happen, THE RIDE will be in touch by phone or email. TOP

Does THE RIDE bus effect the environment?
THE RIDE realizes the impact that we have on the environment and uses best practices to keep that impact as small as we can. TOP

Is THE RIDE bus using bio-disel?
THE RIDE uses a diesel particulate filter (try saying that 10 times fast) making it the cleanest large vehicle on the road today. TOP

How long will THE RIDE take around the city?
THE RIDE is designed to take about 75 minutes. TOP

I know New York City traffic is bad.What happens if the bus gets struck in traffic?
If you get stuck in traffic consider it free entertainment. Our performers are handpicked from the worlds of stand-up and improv comedy and can turn even the most unexpected situations—traffic, weather, police motorcades—into hilarious moments. TOP

Can I hop on and off like other bus tours?
THE RIDE isn’t a bus tour through New York, it’s an entertainment experience that highlights Midtown Manhattan. So, hopping on or off THE RIDE would mean you’d miss a huge part of the experience. Not to mention you’d probably really hurt yourself hopping on or off the tallest vehicle allowed on the streets of New York by federal law. TOP

Where does THE RIDE start and where does it end?
The Ride starts and ends on 42nd Street at 8th Avenue. The line forms in front of Chevy’s Mexican Restaurant on the north side of 42nd Street. The bus is pretty big. Trust us, you can’t miss it. TOP

Are there seat belts on the bus?
Just like a regular tour, city or private charter bus, there are no seat belts on THE RIDE. And you’ve heard about NYC traffic, right? We don’t go fast enough to warrant seat belts. TOP

Is there a bathroom on the bus?
Sorry, there are no bathrooms on the bus. TOP

What if I’m prone to motion sickness?
THE RIDE does not travel at high speeds. However, THE RIDE does have the audience members facing sideways as we travel through New York City, so you can expect some repetitive starting and stopping that may affect some patrons. TOP

What sights around NYC will we see while on THE RIDE?
THE RIDE audiences see Times Square, the Chrysler Building, Grand Central Station, Bryant Park, NYC Main Branch of the Public Library, Empire State Building, 42nd street, Shubert Alley/Broadway theaters, 6th Avenue Skyscrapers, Carnegie Hall, Columbus Circle and Central Park. All in about 75 minutes. TOP

Is THE RIDE kid-friendly? What ages are appropriate?
THE RIDE likes kids ages 6 and up, however, please be advised that certain content may not be appropriate for children. You never know what might happen on the streets of New York! TOP

Do you consider THE RIDE to be educational? What will my children learn about on THE RIDE?
THE RIDE is educational and turns the history of New York City and its landmarks into fun facts and tidbits that kids will love. TOP

Do you have group rates?
Yes, the more the merrier! Group rates can be found under the Groups menu. TOP

What are the box office hours?
We apologize in advance to all you early birds and night owls—THE RIDE Box Office is open from 10am – 8pm Monday through Saturday and 10am – 5pm Sunday. You can get your hands on tickets anytime online or by phone at 1 (866) 299-9682. TOP

How do I pick up my tickets?
We recommend picking up tickets with your hands. Tickets can be found at THE RIDE Box Office located at Madame Tussauds, 234 West 42nd Street, during the hours above. TOP

Can I get tickets online? In advance? The day of?
Yes, yes and yes. Tickets can be purchased online, in advance and the day of from the Box Office. TOP